Gas Safe Registered 969370
Gas Fire Servicing, Repair & Safety Checks
Gas Safe registered gas fire and gas fireplace servicing, repairs and safety checks across BA, BS, GL and SN postcodes, with engineers available in as little as 1 hour.
- 98% First Time Fix Rate
- 1 Year Warranty on All Works
- Engineers available in as little as 1 hour
A gas fire that has gone out, smells odd or has soot on the glass shouldn't be ignored. Pro Flame's Gas Safe registered engineers provide gas fire servicing, repairs and safety checks across Bristol, Bath, Gloucester, Swindon and the wider South West. Most faults are fixed on the first visit.
We work on every type of gas fireplace, from inset and living-flame fires to freestanding gas stoves and LPG fires. Landlords can have the fire checked as part of a landlord gas safety certificate (CP12), and if a fire is unsafe right now our emergency gas engineers can be with you in as little as 1 hour.
Our Gas Fire and Gas Fireplace Services
- Gas fire servicing: a full clean and check so your fire burns safely and efficiently. It pairs well with your annual boiler service, so both are done in one visit.
- Gas fire repairs: pilot light problems, ignition faults, fires that won't stay lit and faulty controls.
- Gas fire safety checks: for homeowners, landlords and letting agents, with certification.
- Remote and thermostat faults: diagnosis and replacement of faulty controls.
- Decommissioning and making safe: if a fire is unsafe or no longer wanted, we isolate, cap and test the supply properly.
- LPG gas fires: off-grid fires serviced by LPG qualified engineers, alongside our LPG appliance services.
What's Included in a Gas Fire Service
- Visual inspection of the fire, fuel bed and glass
- Burner, pilot and ignition clean and check
- Flue flow and spillage test
- Ventilation check
- Gas tightness and operating pressure check
- Safety device and control testing
- Carbon monoxide safety advice
- Written report of findings, with a clear fixed-price quote for any repair
Signs Your Gas Fire Needs Attention
- Yellow or lazy flames
- Black marks or soot around the fire
- A pilot light that keeps going out
- A fire that won't light, or shuts off after a few minutes
- A smell of gas, or headaches when the fire is on
- No service in the last 12 months
Spotted one of these? Turn the fire off and book a Gas Safe engineer online, or call 07833 722922.
Smell Gas or Suspect a Carbon Monoxide Leak?
Turn off the gas at the meter, open doors and windows, leave the property and call the National Gas Emergency Service on 0800 111 999. Then call Pro Flame on 07833 722922 and we'll inspect and make safe.
Why Choose Pro Flame for Your Gas Fire
- Gas Safe registered (969370): check us on the Gas Safe Register.
- Fast response: engineers available in as little as 1 hour for emergencies.
- 98% first-time fix rate: most jobs are sorted on the first visit.
- 1-year warranty on all works.
- DBS checked engineers with 25 years of experience, ex British Gas.
- Fixed-price quotes after a home survey, before any work starts.
Gas Fire Service, Safety Check and Install Prices
Fixed prices, all including VAT. Choose the work you need, then book and pay securely online.
Gas Fire Service
Full service of your gas fire: burner, flue, ventilation and safety devices.
Book Gas Fire ServiceSingle Appliance Safety Check
CP12 safety check of 1 gas appliance, such as a gas fire, with a written record.
Book Single Appliance CheckBoiler & Gas Fire Service
Your boiler and your gas fire serviced together in one visit.
Book Boiler & Gas Fire ServiceLarge Gas Fire Service
Hole-in-the-Wall, Gazco Stoves
Hole-in-the-wall fires and Gazco stoves, which take longer to strip down and service.
Book Large Gas Fire ServiceDecommission Gas Fire
Supply isolated, capped and tested, and the appliance made safe.
Book DecommissioningAll prices include VAT. * Minimum charge, subject to survey, plus parts.
Recent Gas Fire Work Across the South West
Real jobs by our Gas Safe registered engineers, from routine services to unusual rescues.
Gas Fire Questions
How often should a gas fire be serviced?
At least once every 12 months. Landlords must have every gas appliance, including gas fires, safety-checked every 12 months by a Gas Safe registered engineer.
Can you fix my gas fire the same day?
Often, yes. We offer 1-hour, same-day and next-day response, and most faults are fixed on the first visit.
My gas fire is old. Is it worth repairing?
We'll tell you honestly. If it is safe and repairable, we repair it. If not, we explain why and quote for your options before any work starts.
Do you provide a landlord gas safety certificate?
Yes. We carry out landlord gas safety checks and issue the certificate (CP12) for landlords and letting agents.
Do you cover my area?
We cover the BA, BS, GL and SN postcode areas from our base in Filton, Bristol.
Buying a house and the seller says two gas fires are 'disconnected'. Should I be concerned?
Yes, get them checked before you exchange. 'Disconnected' can mean the supply has been properly capped and tested, or only turned off at the valve. A Gas Safe engineer can confirm the pipework is capped safely and tell you what is needed to bring a fire back into use.
My balanced flue gas fire has a problem. What should I do?
Common causes are a blocked or restricted flue, a dirty burner or a faulty safety device, and none of these is a DIY job. If you see soot or yellow flames, or feel unwell, turn the fire off and do not use it until a Gas Safe engineer has inspected it.
My Gas Safe engineer classed my fire as 'At Risk'. What does that mean?
'Immediately Dangerous' means the appliance must be disconnected and made safe. 'At Risk' means it should not be used until it is repaired. You can ask for a written quote, and you are free to get a second opinion from another Gas Safe engineer.
Is this a proper annual gas fire check, or is it dodgy?
A proper check covers the fire's operation, the flue, ventilation, gas tightness and safety devices, and you should get a written record. Ask to see the engineer's Gas Safe ID card and look them up on the Gas Safe Register. Ours is 969370.
My carbon monoxide alarm went off. What should I do?
Treat it as real. Turn off the appliances, open doors and windows, leave the property and call the National Gas Emergency Service on 0800 111 999. Get medical advice if anyone feels unwell. Beep patterns differ by model, so check your alarm's manual for what a short beep or fault signal means.
Gas Fire Not Working or Due a Service?
Call, text or WhatsApp 07833 722922, or email info@proflamegas.co.uk.